This is an uncommon occurrence, but one you can take steps to avoid.Įnsure the meeting’s Audio setting is set to “Both,” so students can connect to audio with either their computer microphone/speakers or by calling the meeting with their phone.Ĭheck “Mute participants upon entry” to avoid unnecessary background noise. Adding additional security settings can also prevent “Zoom bombing,” where people not enrolled in a class join a Zoom session for the purpose of disrupting it. When setting up a Zoom meeting, you can use the following tips in order to ensure a smooth Zoom meeting experience for you and your students. Live chat via the blue chat bubble icon that appears on the bottom right of most Zoom pages. You and your students will have access to this service 24 hours a day, 7 days a week:

Zoom support is available to the Temple community. (Note: This number will reach voicemail please leave a message and we will call you back promptly.) Visit our Educational Technology Virtual Lab, available via Zoom Monday through Friday, 8:30-5 PM.Ĭall for support: 21. Visit our Workshops and Registration page for updates on new course offerings and events. Zoom workshops will be offered at the beginning of each semester. A variety of services are offered:īook an appointment with an Educational Technology Consultant to obtain help on how to use Zoom’s features.īook an appointment with a Faculty Developer to explore best practices for using Zoom in your face-to-face, hybrid, or fully online course. The CAT team looks forward to showing you how to use Zoom to best facilitate online synchronous meetings and classes. to 4:00 p.m., Saturday/Sunday: noon to 4:00 p.m.Į-mail: Center for the Advancement of Teaching (CAT)

Website: Use the Request Help tab on the Computer Services home page. You can contact the Computer Services Help Desk in a variety of ways: The Computer Services Help Desk is staffed by professional consultants who are trained to assist you and your students with technical issues. Visit the ITS Zoom website for more information about Zoom at Temple, including available training at Temple, and frequently asked questions.

Zoom webinar platform